Privacy Policy
Last Updated: April 13, 2025
Introduction
RareThread ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud observability platform and related services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, company name, and other contact details you provide when signing up for our waitlist or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
- Device Information: Information about your device, including IP address, browser type, and operating system.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].